Cancellation and refund

Replacement Policy:

Unboxing video is mandatory for replacement process. No refund/return option is available

Crafties.in is committed to ensuring that our customers receive their orders in excellent condition. If a product arrives broken or damaged, please contact us within 24 hours of receiving the item.

To initiate a replacement request, please email us at [insert email address] with the following information:

• Your name and order number
• A photo & unboxing video of the damaged product
• A brief description of the issue

We will review your request and provide further instructions on how to proceed with the replacement process. Please note that we will only offer replacements for broken or damaged products.

Thank you for choosing Crafties.in, and we appreciate your understanding of our policies.