Cancellation and refund

At Crafties.in, we strive to provide high-quality products and excellent customer service. However, due to the nature of our business, we do not accept returns or exchanges for any of our products. All sales are final.

We encourage our customers to carefully review the product descriptions and photos before making a purchase. If you have any questions or concerns about a product, please feel free to contact us before placing your order.

Replacement Policy:

In case of only glass damage, Crafties will only provide the glass refund amount.

Crafties.in is committed to ensuring that our customers receive their orders in excellent condition. If a product arrives broken or damaged, please contact us within 24 hours of receiving the item.

To initiate a replacement request, please email us at [insert email address] with the following information:

• Your name and order number
• A photo of the damaged product
• A brief description of the issue

We will review your request and provide further instructions on how to proceed with the replacement process. Please note that we will only offer replacements for broken or damaged products.

Thank you for choosing Crafties.in, and we appreciate your understanding of our policies.